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Engineering Manager (R&D)
Location: Cardiff
Salary: Up to £60,000
Contract: Permanent
Working pattern: Full-time, on site
Vargo is supporting a multinational engineering business with the appointment of an experienced Engineering Manager to lead on R&D Projects, on a permanent basis.
This is a technical leadership role responsible for leading the development of innovative solutions and ensuring the successful delivery of new products, customer-specific developments and technology improvement projects. The role combines technical leadership, project management and people management, supporting growth in custom-engineered solutions, new markets and technologies.
Key responsibilities
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Lead the development of new products and technologies.
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Drive the design and development of customer-specific solutions.
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Provide technical guidance and mentoring to engineers and designers.
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Review and approve technical designs, calculations, specifications and drawings.
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Support complex customer applications and technical problem-solving.
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Lead concept generation, feasibility studies, prototyping and product validation.
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Coordinate testing and verification programmes.
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Manage multiple R&D projects, ensuring delivery to agreed scope, budget and timescales.
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Allocate engineering resources effectively across projects.
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Provide technical support to Sales and Business Development teams.
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Work closely with Global R&D, Finance, Quality and Operations.
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Support product certification, technical documentation and engineering change control.
The role will also involve supporting innovation, IP protection, product improvement and R&D-related activity.
About you
You will bring strong technical competence, commercial awareness and leadership capability. You’ll be confident leading technical projects, supporting engineers and working closely with customers and internal stakeholders.
Required experience includes:
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Degree in mechanical engineering, product design or a related discipline.
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Minimum 5 years’ experience in product development or engineering.
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Experience managing technical projects.
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Previous leadership or supervisory experience.
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Strong stakeholder management skills.
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Excellent problem-solving ability.
Apply
For more information, please contact Tom Miller at Vargo Group on 07901913560 or email tom.miller@vargogroup.co.uk.
Please note: Our client is unable to offer VISA sponsorship for this position. All applicants must have full right-to-work in the UK in order to be considered.
#LI-TM1
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JOB TITLE |
Business Development Manager |
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REPORTING TO |
Head of Credo Sales |
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LOCATION |
Home based – East Anglia |
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CONTRACT TYPE |
Permanent |
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HOURS |
Full Time – 35 hours p/week |
OVERVIEW
STAR Asset Finance Group is on a mission to change asset finance for good, by offering industry leading service, support and engagement to our customers, employees and peers, and we have an exciting opportunity for a Business Development Manager to join our Credo Asset Finance business.
STAR Asset Finance is a financial services Group currently made up of four established asset finance companies across the UK. Under the stewardship of our CEO, STAR have exciting plans for rapid expansion, which will see an increase of market share in existing regions, and significant growth in the vendor sales and finance space.
STAR Asset Finance promotes equality of opportunity and is committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation.
JOB PURPOSE
This role is a great opportunity to join an ambitious team, looking to grow the business with the support of the STAR Asset Finance Group. The role will be responsible for driving new business origination as well as relationship managing existing customers. The ideal candidate would be someone with a proven track record of driving new business in the SME lending space and a willingness to utilise all available forms of lead generation from centrally led marketing campaigns to local prospect cold calling. They should be able to operate effectively as part of a team and have the personality and positive attitude to motivate and encourage their team members and contribute to a great team spirit.
JOB RESPONSIBILITIES
- Present the STAR/Credo product offering to prospective new clients to obtain business from them
- Develop a personal customer pipeline, and consistently deliver against a personal sales target
- Develop long-term relationships with prospective customers to be their funder of choice
- Present quality finance applications to in-house underwriters, or to funders, in a coherent, honest and complete manner, consistently to get deals approved
- Follow up on regular marketing activity and take appropriate action in order to continually increase new business, improve quality of submissions and deliver the appropriate service levels
- Achieve and exceed all KPI’s relating to case numbers, CCF % business, business volumes and income levels for the business. KPI’s and targets as advised by Head of Credo Sales
- Attend networking events as and when identified and required
- Follow the businesses’ Rules of Engagement with regards to other team members prospects & customers
- Report and update the Head of Credo Sales on activity, pipeline and results
- Endeavour to ensure customer expectations are met and exceeded
- Attend as required meetings within the business (Sales, Operations, Personal Review)
- Update database with all quotes (input onto Leasepath) and monitor pending list with notes weekly
- Take ownership of customer queries, ensuring customer expectations are met and exceeded “going above and beyond” for customers internal and external
- Comply with company policy and FCA rules/guidelines including compliancy tests & SAF tests
- Assist with any other duties as reasonably requested by the Head of Credo Sales to support across the business
COMPLIANCE, TRAINING & DEVELOPMENT REQUIREMENTS
- Keep up to date with compliance regulation updates including any changes within your role
- Attend and/or complete any mandatory training courses stipulated by the Company
- Lead by example and embed the conduct rules in every aspect of your work
- Identify and approve relevant training opportunities
EXPERIENCE/PERSON SPECIFICATION
- Strong sales focus and highly motivated to achieve targets
- Good business sense and an understanding of market principles
- Proven track record of driving new business sales, ideally operating in the SME finance sector
- Strong interpersonal and organisational skills
- A positive attitude and able to work on own initiative
- Ability to thrive in a fast-paced, target-driven environment
- Solid knowledge of structuring and presenting deals to credit underwriters
- Strong people skills
- Self-motivated with a strong work ethic
Job title: Credit Controller
Location: 2-3 days a week in the office, Bristol
Salary: TBC
This is a great opportunity for an experienced credit controller to join a growing team of someone in customer services to gain exposure to a credit control role where ensuring you maintain a strong relationship with customers is paramount.
You will be joining the credit control team, attending onsite training, and working in a hybrid capacity thereafter.
Responsibilities:
Demonstrate deep client business understanding while managing debt collection.
• Oversee full-service client portfolio for effective credit control.
• Pursue outstanding debts via phone, email, and letters, aligning with the credit control schedule.
• Complete monthly debt chase for each client.
• Employ call-backs for thorough call logging.
• Validate current debt records for due and overdue payments.
• Negotiate repayment plans as needed.
• Recommend solicitor involvement when appropriate.
• Address customer inquiries, including invoice disputes.
• Track customer collections in the designated system.
• Organize and maintain client files for credit control.
• Communicate and update clients regularly, filing information.
• Provide timely updates to managers and executives.
• Review monthly client data for DSO fluctuations.
• Maintain unallocated cash under 5% in the assigned portfolio.
Experience:
• 1+ year(s) of credit control experience.
• Proficient in Microsoft Word and Excel.
• Familiar with the bespoke C3 system.
Benefits:
• Join a rapidly growing Invoice Finance leader
• Gain UK Finance recognized qualifications
• 25 days holiday plus "feel good days"
• Competitive pension and death benefits
• Private healthcare including dental and well-being support
Customer Operations Executive - Mortgage Servicing
Cardiff | Hybrid - three days on site | Permanent, full-time, 37.5 hours per week
£30,000 salary + 10% bonus, healthcare and pension
Vargo is recruiting a Customer Operations Executive for a specialist mortgage lender in Cardiff. You will support customers throughout the life of their mortgage, combining clear communication with accurate account management and a practical approach to finding the right outcome.
The role
- Handle customer enquiries across phone, email and other service channels.
- Support customers experiencing financial difficulty or vulnerability, assessing their circumstances and responding with care.
- Maintain accurate customer records and manage servicing requests from customers and third parties.
- Work within regulatory requirements and company procedures to deliver fair customer outcomes.
- Contribute to service targets and improvements to the customer experience.
What you will bring
- Customer servicing or collections experience in regulated financial services.
- Clear communication, sound judgement and confidence handling sensitive customer conversations.
- Strong organisation, attention to detail and confidence using CRM systems and Microsoft Office.
- A secured lending or mortgage background would be particularly useful, including first or second charge products.
- CeMAP would be an advantage but is not essential.
Apply
For more information, please contact Tom Miller at Vargo Group on 07901913560 or email tom.miller@vargogroup.co.uk.
Please note: Our client is unable to offer VISA sponsorship for this position. All applicants must have full right-to-work in the UK in order to be considered.
#LI-TM1
Job Description // Business Analyst Location: Hybrid / Client Site (UK Public Sector), Liverpool & London
Company: Empyrean Digital
Salary: £50,000 pa
About Empyrean Digital Empyrean Digital partners with public and private sector organisations to design and deliver impactful, user-centred digital services. We combine strategy, service design, governance and delivery expertise to help clients solve complex problems and improve outcomes for citizens. We work at the heart of major transformation programmes, supporting organisations to design services that are inclusive, sustainable and aligned to Government Digital Service (GDS) standards.
The Role We are seeking an experienced Business Analyst to support large, complex public sector service transformation programmes. The successful candidate will work within multidisciplinary teams to define business needs, capture and manage requirements, and ensure alignment between user needs, policy intent, operational processes and technical solutions. You will play a key role across discovery, alpha, beta and live phases, ensuring clarity, traceability and value throughout delivery. This role requires strong analytical capability, stakeholder engagement skills and experience operating within GDS-aligned environments.
Key Responsibilities Business Analysis & Requirements Management
• Lead requirements gathering across complex service environments. • Elicit, analyse and document functional and non-functional requirements.
• Translate user research and policy intent into actionable business requirements. • Develop user stories, acceptance criteria and process documentation. • Maintain traceability between requirements, delivery outputs and benefits.
Service & Process Design Support • Map current and future state processes across digital and non-digital services. • Identify gaps, risks and opportunities for improvement. • Support service blueprinting and operating model design alongside service designers. • Ensure business processes align with GDS service standards and user-centred
principles.
Stakeholder Engagement • Facilitate workshops and stakeholder interviews across operational teams, policy leads
and senior management. • Build strong working relationships across delivery, digital, policy and governance
functions.
• Support clear and effective communication of requirements and impacts to diverse audiences.
Delivery & Governance Support • Work within agile, multidisciplinary teams during discovery, alpha, beta and live phases. • Support backlog development and prioritisation with Product Managers. • Contribute to programme governance by providing accurate documentation and impact
assessments. • Assist with preparation for GDS service assessments and other assurance reviews.
Essential Experience
• Experience working as a Business Analyst within complex public sector programmes.
• Strong understanding of GDS Service Standard and digital delivery lifecycle (Discovery, Alpha, Beta, Live).
• Experience working in agile delivery environments.
• Skilled in requirements elicitation, process mapping and stakeholder facilitation. • Strong analytical, documentation and communication skills. • Ability to manage competing priorities and work in ambiguous environments. • Knowledge of accessibility and inclusive design principles
What We Offer
• Opportunity to shape high-impact public services. • Exposure to major government transformation programmes. • Collaborative and values-driven culture. • Professional development and leadership opportunities.
At Empyrean Digital, we are committed to designing services that genuinely improve citizens’ lives. If you are passionate about service design, systems thinking and public sector transformation, we would love to hear from you
Appendix // About Us Coming together in 2017, the Empyrean Digital team combines years of experience in bringing value to mutual clients and responding to a clear market need for pragmatic, agile and experienced digital support. As our client’s digital partner, our blend of strategic, technical, commercial, and product expertise will transform their services in a ground-breaking way. We are dedicated and demand quality, knowing we win or lose on the strength of our feedback. Team Culture At empyrean digital, our ambition is to attract, develop and retain a diverse and talented team by: • supporting a broad range of amazing clients • undertaking interesting and ambitious projects • building our own suite of products that add real value • creating a real sense of team Our team culture is at the heart of what we do and who we are at empyrean digital. We want to grow a team which embodies the following values and pulls together to deliver a world-class service for clients. • Curious // You are inquisitive and dig a little deeper to win. • Driven // You are dedicated and demand quality, with an infectious hunger for excellence
that inspires others.
• Collaborative // You are honest and transparent, admit mistakes and proactively seek different perspectives.
• Brave // You trust your instincts, are open to possible failure and are prepared to make the right call for customers, every time.
ADAGE CREDIT
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ROLES AND REPONSIBILITIES |
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Job Title |
Customer and Loan Account Administrator |
Position Type |
Full-time |
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Department |
Loan Operation and Underwriting |
Supervisor/To report to |
Customer and loan Account Manager |
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Location
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London |
Supervisor Name |
Essiya Muzumu |
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About Us |
Adage Credit is a mission-driven consumer lender operating as a social enterprise dedicated to championing financial inclusion in the UK. We focus specifically on bridging the gap for individuals and communities who are significantly underserved by traditional banks and mainstream lending companies.
Our core purpose is to provide accessible and responsible financial solutions, particularly for those at the grassroots level and within minority ethnic groups who experience systemic exclusion from the financial system. We offer short-term personal loans (typically from £100 to £1,000) that serve as a fair alternative for immediate financial needs.
By combining ethical lending practices with a deep commitment to community support, Adage Credit empowers our customers to manage their finances effectively, access credit responsibly, and take steps toward long-term financial stability.
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Skills ans Experience required |
Strong, dynamic positive person with a can-do approach, and interest in the financial or risk industries with a long-lasting, successful career.
Enthusiastic individual to join our team as a Customer and Loan Account Assistant Manager to join our friendly and growing business.
Expected to be a strong communicator with good interpersonal skills, be proficient in using CRM software, and have a keen interest in the consumer credit industry.
The role involves underwriting, managing customers, loan applications, answering calls, and providing excellent customer service and utilizing tools such as Hubspot and Microsoft excel.
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Duties |
Responsible of loans and customers in the Birmingham.
Day-to-day managing consumer loans and repayment process, including conducting pre-analysis, checking consumer credibility and trustworthiness, data entry, customer point verification (CPV), and reviewing affordability in line with the customer credit policy and procedures.
Daily, weekly and monthly analysis and reporting on senior manager on all loan completions and new loans.
Promote the business to friends and family using word-of-mouth, and encouraging customers to bring prospect clients.
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Onboarding customers |
- Review and respond to new loan applications promptly.
- Follow procedure to determine whether to make a loan to a customer.
- Approved loan applications in line with the underwriting Manager.
- Interview loan applicants, understand their needs, collect and review information, and define eligibility for loan application decision.
- Assist digital shy’s clients in completing open banking and access portal procedures.
- Respond to customer queries and provide guidance throughout the loan application process, and resolve any loan-related issues.
- Establish customer loan payment plans based on individual circumstances.
- Advice customer on next steps
- Rejected loan applications and explain deficiencies to applicants.
- Support and guide rejected customers on; building credit profile, use of benefit calculator, and money advice.
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Customer relations |
- Interact with customers on a daily basis to address inquiries and provide assistance.
- Follow up with customers who have incomplete applications or late payments.
- Document key traits of declined customers for future reference.
- Utilize HubSpot or other CRM to deliver personalized customer emails with advice and latest offers.
- Manage client accounts, loan accounts, and payment accounts efficiently.
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CRM |
- Use CRM for effective customer relationship management and communication.
- Collaborate with the team to integrate marketing efforts with the CRM system.
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Team collaboration |
- Work closely with team members to share updates and information regarding loan applications.
- Contribute ideas and perspectives to enhance the loan process and customer experience.
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Goal achievement |
- Meet set goals and targets related to loan applications and customer satisfaction.
- Contribute to the overall success of loans issued by the company.
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Job Requirements and Soft Skills Necessary |
- Proficiency in loan software and CRM systems.
- Previous experience in loan management or a related field.
- Ability to set up or plan to do list
- Strong time management, organizational, and negotiation skills.
- Excellent social and communication skills, both verbal and written.
- Ability to adapt to various financial software and tools.
- Fluent in writing English, Microsoft Excel for data reporting and analysis.
- Knowledge and understanding of HubSpot CRM preferred.
- Interest or experience in the loan industry is beneficial.
- Excellent team collaboration and good motivational skills.
- Prospecting and segmenting customers, direct and internal Marketing skills
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Attributes |
- Proactive and detail-oriented approach to work.
- Self-motivated with a strong focus on achieving goals.
- Excellent organizational and time management skills.
- Ability to work effectively in a close-knit team environment.
Business Development Manager South West England
The STAR Asset Finance Group has brought together four leading independent asset finance businesses, with unrivalled experience of their markets, to enhance the genuine local service valued so highly by SMEs, with the many benefits of national scale. We have exciting plans for rapid expansion, which will see an increase of market share in existing regions, as well as the establishment of a stronger presence along the M5 corridor (Devon, Somerset, Avon and Gloucestershire) and across South Wales. This is a fantastic opportunity to join our team and assist our thriving Sales team!
THE BENEFITS We offer a competitive salary range for this full-time position, dependant on experience. The role comes with a great benefits package too. This includes:
◦ Enhanced holiday entitlement (25 days + Bank Holidays) ◦ Salary exchange company pension scheme ◦ Group life assurance ◦ Private medical insurance ◦ Other enhanced policies ◦ EAP app and phoneline support ◦ Many other great benefits
THE ROLE To increase sales opportunities and thereby maximise revenue to the Company by building key customer relationships, identifying new business opportunities, negotiating and closing business deals and maintaining extensive knowledge of current market conditions.
Duties will include ◦ Cold call/ prospect for potential new business and turn this into increased business; identifying the decision makers
within the company in order to build a pipeline of opportunities ◦ Handle objections by clarifying, emphasising agreements and working through differences to a positive conclusion;
using a variety of styles to persuade or negotiate appropriately ◦ Plan approaches and pitches that can address the customer needs, concerns, and objectives ◦ Support the Sales Director/ Sales Manager with any marketing initiatives to generate new business e.g. mail shots,
customer calls, dealer visits, etc. ◦ Identify new opportunities for sales through campaigns and new distribution channels that will lead to an increase in
sales ◦ Any other responsible tasks as requested by your manage ◦ Take initial enquiry dealers from customer or supplier; provide quote and process on the system ◦ Package proposals to send to funder and follow up as appropriate ◦ End user calls where relevant ◦ Use knowledge of the market and competitors to identify and develop the company's unique selling proposition and
differentiators ◦ Ensure supplier lists are updated on a regular basis ◦ Participate in all mandatory training as requested ◦ Embed the conduct rules into all aspects of the role ◦ Keep up to date with compliance regulation updates including any changed within your role
ABOUT YOU To be considered for our Business Development Manager roles, you will need:
◦ Strong sales focus and highly motivated to achieve targets ◦ Good business sense and an understanding of market principles ◦ Excellent communication and negotiation skills ◦ Well organised and able to work on own initiative ◦ A positive attitude and resilience to cope with set backs
Registered Office: Kennet House, Temple Court, Coleshill B46 1HH
t: 01675 469200
ASSISTANT GROUP FINANCIAL ACCOUNTANT
BUSINESS DEVELOPMENT MANAGER - SOUTH WEST
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Star Asset Finance are an equal opportunities employer, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. We promote equality of opportunity and are committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation.
APPLYING Send your up-to-date CV to careers@starassetfinance.com.
Registered Office: Kennet House, Temple Court, Coleshill B46 1HH
t: 01675 469200
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