Job Description // Business Analyst Location: Hybrid / Client Site (UK Public Sector), Liverpool & London

Company: Empyrean Digital

Salary: £50,000 pa

About Empyrean Digital Empyrean Digital partners with public and private sector organisations to design and deliver impactful, user-centred digital services. We combine strategy, service design, governance and delivery expertise to help clients solve complex problems and improve outcomes for citizens. We work at the heart of major transformation programmes, supporting organisations to design services that are inclusive, sustainable and aligned to Government Digital Service (GDS) standards.

The Role We are seeking an experienced Business Analyst to support large, complex public sector service transformation programmes. The successful candidate will work within multidisciplinary teams to define business needs, capture and manage requirements, and ensure alignment between user needs, policy intent, operational processes and technical solutions. You will play a key role across discovery, alpha, beta and live phases, ensuring clarity, traceability and value throughout delivery. This role requires strong analytical capability, stakeholder engagement skills and experience operating within GDS-aligned environments.

Key Responsibilities Business Analysis & Requirements Management

• Lead requirements gathering across complex service environments. • Elicit, analyse and document functional and non-functional requirements.

• Translate user research and policy intent into actionable business requirements. • Develop user stories, acceptance criteria and process documentation. • Maintain traceability between requirements, delivery outputs and benefits.

Service & Process Design Support • Map current and future state processes across digital and non-digital services. • Identify gaps, risks and opportunities for improvement. • Support service blueprinting and operating model design alongside service designers. • Ensure business processes align with GDS service standards and user-centred

principles.

Stakeholder Engagement • Facilitate workshops and stakeholder interviews across operational teams, policy leads

and senior management. • Build strong working relationships across delivery, digital, policy and governance

functions.

• Support clear and effective communication of requirements and impacts to diverse audiences.

Delivery & Governance Support • Work within agile, multidisciplinary teams during discovery, alpha, beta and live phases. • Support backlog development and prioritisation with Product Managers. • Contribute to programme governance by providing accurate documentation and impact

assessments. • Assist with preparation for GDS service assessments and other assurance reviews.

Essential Experience

• Experience working as a Business Analyst within complex public sector programmes.

• Strong understanding of GDS Service Standard and digital delivery lifecycle (Discovery, Alpha, Beta, Live).

• Experience working in agile delivery environments.

• Skilled in requirements elicitation, process mapping and stakeholder facilitation. • Strong analytical, documentation and communication skills. • Ability to manage competing priorities and work in ambiguous environments. • Knowledge of accessibility and inclusive design principles

What We Offer

• Opportunity to shape high-impact public services. • Exposure to major government transformation programmes. • Collaborative and values-driven culture. • Professional development and leadership opportunities.

At Empyrean Digital, we are committed to designing services that genuinely improve citizens’ lives. If you are passionate about service design, systems thinking and public sector transformation, we would love to hear from you

Appendix // About Us Coming together in 2017, the Empyrean Digital team combines years of experience in bringing value to mutual clients and responding to a clear market need for pragmatic, agile and experienced digital support. As our client’s digital partner, our blend of strategic, technical, commercial, and product expertise will transform their services in a ground-breaking way. We are dedicated and demand quality, knowing we win or lose on the strength of our feedback. Team Culture At empyrean digital, our ambition is to attract, develop and retain a diverse and talented team by: • supporting a broad range of amazing clients • undertaking interesting and ambitious projects • building our own suite of products that add real value • creating a real sense of team Our team culture is at the heart of what we do and who we are at empyrean digital. We want to grow a team which embodies the following values and pulls together to deliver a world-class service for clients. • Curious // You are inquisitive and dig a little deeper to win. • Driven // You are dedicated and demand quality, with an infectious hunger for excellence

that inspires others.

• Collaborative // You are honest and transparent, admit mistakes and proactively seek different perspectives.

• Brave // You trust your instincts, are open to possible failure and are prepared to make the right call for customers, every time.

Business Development Manager South West England

The STAR Asset Finance Group has brought together four leading independent asset finance businesses, with unrivalled experience of their markets, to enhance the genuine local service valued so highly by SMEs, with the many benefits of national scale. We have exciting plans for rapid expansion, which will see an increase of market share in existing regions, as well as the establishment of a stronger presence along the M5 corridor (Devon, Somerset, Avon and Gloucestershire) and across South Wales. This is a fantastic opportunity to join our team and assist our thriving Sales team!

THE BENEFITS We offer a competitive salary range for this full-time position, dependant on experience. The role comes with a great benefits package too. This includes:

◦ Enhanced holiday entitlement (25 days + Bank Holidays) ◦ Salary exchange company pension scheme ◦ Group life assurance ◦ Private medical insurance ◦ Other enhanced policies ◦ EAP app and phoneline support ◦ Many other great benefits

THE ROLE To increase sales opportunities and thereby maximise revenue to the Company by building key customer relationships, identifying new business opportunities, negotiating and closing business deals and maintaining extensive knowledge of current market conditions.

Duties will include ◦ Cold call/ prospect for potential new business and turn this into increased business; identifying the decision makers

within the company in order to build a pipeline of opportunities ◦ Handle objections by clarifying, emphasising agreements and working through differences to a positive conclusion;

using a variety of styles to persuade or negotiate appropriately ◦ Plan approaches and pitches that can address the customer needs, concerns, and objectives ◦ Support the Sales Director/ Sales Manager with any marketing initiatives to generate new business e.g. mail shots,

customer calls, dealer visits, etc. ◦ Identify new opportunities for sales through campaigns and new distribution channels that will lead to an increase in

sales ◦ Any other responsible tasks as requested by your manage ◦ Take initial enquiry dealers from customer or supplier; provide quote and process on the system ◦ Package proposals to send to funder and follow up as appropriate ◦ End user calls where relevant ◦ Use knowledge of the market and competitors to identify and develop the company's unique selling proposition and

differentiators ◦ Ensure supplier lists are updated on a regular basis ◦ Participate in all mandatory training as requested ◦ Embed the conduct rules into all aspects of the role ◦ Keep up to date with compliance regulation updates including any changed within your role

ABOUT YOU To be considered for our Business Development Manager roles, you will need:

◦ Strong sales focus and highly motivated to achieve targets ◦ Good business sense and an understanding of market principles ◦ Excellent communication and negotiation skills ◦ Well organised and able to work on own initiative ◦ A positive attitude and resilience to cope with set backs

Registered Office: Kennet House, Temple Court, Coleshill B46 1HH

t: 01675 469200

ASSISTANT GROUP FINANCIAL ACCOUNTANT

BUSINESS DEVELOPMENT MANAGER - SOUTH WEST

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Star Asset Finance are an equal opportunities employer, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. We promote equality of opportunity and are committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

APPLYING Send your up-to-date CV to careers@starassetfinance.com.

Registered Office: Kennet House, Temple Court, Coleshill B46 1HH

t: 01675 469200

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Lending Manager

Help ambitious businesses access the finance they need to grow

Location Hastings /Hybrid (depending on experience remote workers may be considered)

Salary Competitive + Attractive Benefits

Contract Full Time

Team Let’s Do Business Finance

At Let's Do Business Finance, we're passionate about helping start-ups, entrepreneurs, small businesses and social enterprises access the funding they need to succeed. As a responsible lender delivering government-backed and alternative finance solutions, we're looking for a skilled and motivated Lending Manager to join our growing team.

This is an exciting opportunity for an experienced finance, lending or banking professional who enjoys working directly with entrepreneurs, assessing business opportunities and making a real difference to local economies.

The Role

As a Lending Manager, you will manage loan applications from enquiry through to decision. You will assess business plans, accounts, cashflow forecasts and supporting information, prepare clear credit recommendations, and ensure lending decisions are made in line with scheme policy, credit requirements and compliance standards.

You will also act as a trusted point of contact for applicants, helping them navigate the lending process while maintaining excellent service standards and strong working relationships with referral partners.

What You'll Be Doing

• Assess loan applications from start-ups and early-stage businesses. • Review business plans, financial accounts, management information and forecasts. • Analyse affordability, viability, repayment capacity and lending risk. • Prepare clear, high-quality credit reports and recommendations. • Complete due diligence, compliance and credit checks. • Communicate with applicants to progress cases efficiently. • Manage customer relationships and maintain accurate CRM records. • Build referral relationships and support business development activity that generates

quality lending opportunities.

What We're Looking For

We are looking for someone with a strong commercial mindset, sound judgement and the ability to balance careful credit assessment with excellent customer service.

You will ideally have:

• Experience in lending, underwriting, banking, business finance, credit management or a related financial services role.

• Strong financial analysis skills, including an understanding of SME accounts and cashflow.

• The ability to assess risk and make evidence-based recommendations.

• Excellent communication and relationship management skills.

• Strong organisational skills and the ability to manage multiple cases at once.

• Confidence using CRM systems and Microsoft Office applications.

We are, however, still interested in hearing from applicants who may have some but not all of the above skills and qualities we are looking for.

Why Join Us?

At Let's Do Business Finance, you'll be joining an ambitious and high growth organisation with a genuine social purpose. Every loan you help deliver supports entrepreneurs, creates opportunities and contributes to economic and social growth within local communities.

In return, you will benefit from:

• Meaningful work with tangible impact.

• A supportive and collaborative team.

• Professional development opportunities.

• Exposure to a wide range of businesses and sectors.

• The opportunity to build a rewarding career in responsible business finance.

How to apply

If you are passionate about responsible lending and have the skills to assess business finance opportunities with confidence, we would love to hear from you.

Please forward your up to date CV along with a covering letter to explain why you are interested in this position and what skills and experience you can bring to the role to mike.trotter@ldbgroup.co.uk

Apply today and help shape the success of the businesses of tomorrow.