Contract C# Front-End Developer

Position: Contract Front-End Developer Location: Remote Contract Duration: 3 Months Start Date: Immediately

About the Client

Our client is a dynamic and growing fintech company specialising in pensions and administration. They are at the forefront of streamlining financial services through innovative digital solutions. With multiple UK offices, they are committed to leveraging technology to create efficient and compliant platforms for their clients.

Project Overview

The company is undertaking a critical project to build a series of new client portals. These portals are designed to provide a robust and user-friendly system for the administration of pension and investment products, ultimately helping to streamline their outsourced services.

Prototypes for these portals have already been developed. The successful candidate will be responsible for bringing these prototypes to life, building a secure, scalable, and highly functional system that adheres strictly to all Financial Conduct Authority (FCA) rules and regulations.

Key Responsibilities

• Develop and maintain front-end applications using React.
• Integrate front-end components with back-end APIs built in C#.
• Ensure all code is clean, well-structured, and performs optimally.
• Collaborate closely with the back-end developers, product managers, and design team.
• Implement robust security measures and data protection protocols to comply with FCA standards.
• Participate in code reviews to maintain high quality and consistency.
• Troubleshoot, debug, and upgrade existing software.

Required Skills & Experience

• Proven experience as a Front-End Developer with a strong portfolio of projects.
• Extensive professional experience with React and its core principles (hooks, state management).
• Strong understanding of C# and experience in integrating with C# back-end APIs.
• Solid proficiency in JavaScript (ES6+), HTML5, and CSS3.
• Experience with responsive design and mobile-first development.
• Demonstrable knowledge of the financial services sector, specifically within pensions and investments.
• A clear understanding of the regulatory landscape and experience building systems that are compliant with FCA rules and regulations.

Desirable Skills

• Experience with modern state management libraries such as Redux or Zustand.
• Familiarity with containerization technologies like Docker.
• Knowledge of cloud platforms, such as AWS or Azure.
• Experience in an Agile/Scrum development environment.

This is an excellent opportunity for a skilled developer to make a significant impact on a high-visibility project within a forward-thinking fintech company.

HSE MANAGER - Environmental Health & Safety Manager

Frankfurt, Germany

About Vantage Data Centers

Vantage is committed to being a workplace of inclusion, equity, respect and acceptance. We celebrate diversity and intentionally seek out opportunities to learn from one another’s experience.

Vantage Data Centers powers, cools, protects and connects the technology of the world’s well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands.

Environmental Health and Safety (EHS) Department 

The EHS team is responsible for collaborating with Construction, Operations, Contractors, Vendors, and various regulatory agencies to ensure the health, safety, and environmental risks of the company are protected and that everyone enjoys a safe and healthful workplace.  At Vantage, health, safety, and environmental protection are a core value that guides everything we do.  By leveraging every individual that works at Vantage to lean into safety initiatives, and by executing the executive mandate that Vantage will place safety at the forefront of everything we do, our employees and those we work with enjoy a safety culture that is deeply ingrained and expects excellence in safety.  This excellence is achieved through constant vigilance, planning, training, measurement, and cooperation, all of which is aligned with operational and construction activities and goals. 

Position Description 

You will be responsible for improving the health and safety of our data centers, advancing safety culture, and protecting our employees. You will work closely with experts in construction, security, operations, logistics, compliance, corporate counsel, and human resources to further Vantage’s health safety program. You will partner with employees as well as contractors to achieve health and safety goals and improve our already strong safety culture. As Vantage increases data capacity you will partner with construction managers to ensure risks are identified and mitigated. You will work in a fast-paced environment where our operations are rapidly changing, advocating safe changes in the face of new infrastructure, new tools, and new products/processes. Vantage is a leader in operational excellence and this position is pivotal to ensuring that we continue to lead the industry in this area with particular emphasis on executing and reporting on all EHS areas within the business. The role requires autonomy and will be responsible for implementing and monitoring processes that include: 

• Electrical Safety (Energized Electrical Work, Arc Flash, NPFA 70E) 
• Control of Hazardous Energy (Lockout/Tagout), including familiarity of EU-OSHA 
• Occupational Noise Exposure & Control 
• Heat Stress & Illness Prevention 
• Exposure Assessment (Industrial Hygiene) 
• Emergency Response Planning 
• Working at Heights 
• Confined Space Entry 
• Heavy Material Handling 
• Powered Industrial Trucks (Forklifts) 
• Construction-Related Risks (Cranes/Rigging, Trenching/Shoring, Mobile Elevated Work Platforms (MEWPs), etc.) 
• Fire/Life Safety 
• Hazardous Substances Handling 
• Waste Management 
• Ergonomics 
• Spill Prevention Control and Countermeasures (SPCC) 
• Risk Assessment and Mitigation methodology 
• 3rd Party Safety Supplier Management 

Essential Job Functions 

• Implement health and safety standards and principles, policies, and practices including but not limited to; safety management systems, training, risk assessments, assist with industrial hygiene assessments, and applicable safety regulations. 
• Conduct health and safety audits of operational data centers and active construction sites to ensure compliance with health and safety requirements as well as life safety requirements 
• Ensure compliance and implementation of national and international health and safety programs that exceed regulatory requirements. 
• Develop and/or review health and safety plans for on-site emergencies, business continuity, and other unique events. 
• Maintain adequate safety record keeping and data integrity. 
• Perform data trend analysis to present to cluster leadership to support business and safety initiatives. 
• Consult and partner with the VDC compliance team for interpretations and guidance. 
• Identify risks and partner with Operations to remediate via the hierarchy of controls. 
• Daily interactions with our customers delivering health and safety guidance. 

Duties 

• Report to Vantage Data Centers Director, EHS - EMEA and serve as the primary contact for the implementation of the EHS programs across our locations. 
• Collaborate with EHS Director - EMEA to ensure standardization of policies and procedures, as applicable, across the European footprint of locations 
• Being accountable for EHS performance metrics and implementation of annual improvement plans. 
• Periodically inspecting, auditing, and reviewing safe work practices to ensure compliance with regulations and company policies. 
• Conduct workplace risk/exposure assessments for various classes of hazards. 
• Supporting incident investigations and root cause analysis, so that corrective and preventive actions can be identified, communicated globally, and implemented. 
• Conducting/delivering regulatory training programs to meet EHS requirements. 
• Monitor, interpret and communicate summaries of standards and regulatory requirements to assure compliance and proactive management of risk. 
• Analyses safety metrics and communicates results to leadership to drive action and accountability. 
• Work with leaders, staff, and contractors at all levels to implement effective solutions.  
• Drive a standardized and harmonized approach across the Vantage European portfolio to maximize efficiency and effectiveness.  
• Present topical information/metrics on a regular basis to site leadership teams as well as EHS Director - EMEA 

Job Requirements 

• Degree in Environmental, Health and Safety or a related degree in science/engineering discipline (preferred) with coursework in risk management or safety preferred, but not required subject to relevant and transferrable experience. 
• Board of Certified Safety Professionals (BCSP), NEBOSH Diploma, Occupational Health certification or equivalent national/internationally recognized EHS qualification or certification. 
• A minimum of 5+ years of progressive experience in EHS is required, with demonstrated knowledge and experience controlling the broad spectrum of risks across multiple sites. 
• Must have current working knowledge of EU-OSHA regulations and standards and other non-regulatory safety standards applicable to the location 

• Must have familiarity with consensus standards such as those published by ANSI / NFPA / DGUV / BG Bau (for Germany) 
• Effective ability to operate beyond a compliance-based health and safety management approach in order to collaborate with all stakeholders to find solutions that support the business while identifying and controlling risk 
• Role requires a self-starter, a skilled and confident communicator, adept at influencing at all levels 

ADMIN & REPORTING MANAGER

(12-18 Month FTC – Maternity Cover)

Overall purpose of the job:

Reporting into the Director of Operations, this role will oversee and manage two Admin Team Leaders and their teams, as well as two further analysts. The successful candidate will have industry knowledge, be a natural role model and an experienced leader that is able to inspire their teams to deliver an outstanding service.

Main Activities & Responsibilities:

• Responsible and accountable for two administration teams and two analysts that are responsible for carrying out all customer and IFA instructions relating to pensions and investments.
• Carry out operational reporting to The Pensions Regulator, HMRC, clients, and IFAs.
• Ensure that workloads across the teams are carried out accurately and within set deadlines, and service level agreements
• Utilise available data in order to produce meaningful MI and statistics for Senior Management Team’s oversight as well as striving for continuous improvement on results
• Develop talent to optimise skills through coaching, objective setting, and performance reviews, as well as encouraging further learning both internally and externally to drive continuous personal and professional growth
• Promote a culture of high performance to deliver optimum success
• Carry out regular reviews of processes in order to identify where efficiencies can be made to optimise asset utilisation
• Ensure that new policies and changes to existing policies, procedures, and initiatives adhere to industry regulations and are rolled out to the team seamlessly
• Business partner with other areas of the business to ensure that the teams are working collaboratively
• Build relationships with new and existing IFAs/clients through regular engagement in person as well as all other forms of communication
• Act as a point of escalation for internal and external stakeholders

Knowledge, Skills, and Personality:

• A background in pension administration management is essential for this role coupled with experience of dealing with external clients and working to SLAs
• Strong people management experience is essential and exposure to managing multiple teams/business areas is highly desirable
• Logical problem solver
• Excellent communication skills (verbal, written and presentational) across all business levels and with external clients
• A natural influencer with coaching experience
• Agile & dynamic with a positive attitude that filters down into the teams

Education, qualifications, and special training:

• A qualification in pension administration is highly desirable

Location & Hours

Quai Digital (Intelligent Money), The Shire Hall, High Pavement, Nottingham, NG1 1HN

35 hours per week, Monday to Friday 9am to 5pm

Hybrid working is supported

Quai welcomes everyone and embraces diversity and equal opportunities for all. We're committed to creating an inclusive team with a variety of backgrounds, perspectives, and skills. We celebrate difference and encourage everyone to be themselves at work.

Telephone Canvasser

Southwest England

The STAR Asset Finance Group has brought together four leading independent asset finance businesses, with unrivalled

experience of their markets, to enhance the genuine local service valued so highly by SMEs, with the many benefits of national

scale. We have exciting plans for rapid expansion, which will see an increase of market share in existing regions, as well as

the establishment of a stronger presence along the M5 corridor (Devon, Somerset, Avon and Gloucestershire) and across

South Wales. This is a fantastic opportunity to join our team and assist our thriving Sales team!

THE BENEFITS

We offer a competitive salary range for this full-time position, dependant on experience. The role comes with a great benefits

package too. This includes:

◦ Enhanced holiday entitlement (25 days + Bank Holidays)

◦ Salary exchange company pension scheme

◦ Group life assurance

◦ Private medical insurance

◦ Other enhanced policies

◦ EAP app and phoneline support

◦ Many other great benefits

THE ROLE

To increase sales opportunities and thereby maximise revenue to the company. The successful candidate will be responsible for proactively contacting businesses, building rapport, and identifying potential asset finance opportunities. The ultimate goal is to secure high-quality meetings for our experienced finance brokers, contributing directly to the company's growth.

Job Specification: Telephone Canvasser

About the Role

Star Asset Finance Group is a commercial finance broker based in the South West, specializing in providing tailored asset finance solutions to businesses across the UK. We are looking for a motivated and results-driven Telephone Canvasser to join our team.

This is a key, office-based role focused on generating new business opportunities. The successful candidate will be responsible for proactively contacting businesses, building rapport, and identifying potential asset finance needs. The ultimate goal is to secure high-quality meetings for our experienced finance brokers, contributing directly to the company's growth.

Duties will include:

• Cold & warm calling prospect for potential new business and turn this into increased business; identifying the decision makers within the company in order to build a pipeline of opportunities
• Handle objections by clarifying, emphasising agreements and working through differences to a positive conclusion; using a variety of styles to persuade or negotiate appropriately
• Plan approaches and pitches that can address the customer needs, concerns, and objectives
• Work with the sales manager on specific campaigns, E.g. targeting construction companies in the area
• Support the Sales Director/ Sales Manager with any marketing initiatives to generate new business e.g. mail shots, customer calls, dealer visits, etc.
• Identify new opportunities for sales through campaigns and new distribution channels that will lead to an increase in sales
• Any other responsible tasks as requested by your manager
• Use knowledge of the market and competitors to identify and develop the company's unique selling proposition and differentiators
• Participate in all mandatory training as requested
• Embed the conduct rules into all aspects of the role

About You

To be considered for our Telephone Canvasser role, you will need:

• Previous experience in a sales or telesales role
• Strong sales focus and highly motivated to achieve targets
• Good business sense and an understanding of market principles
• Excellent communication and negotiation skills
• Well organised and able to work on own initiative
• A positive attitude and resilience to cope with set backs

Asset Finance are an equal opportunities employer, value diversity and are strongly committed to providing equal

employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way

to conduct business and we believe that the more inclusive our environments are, the better our work will be. We promote

equality of opportunity and are committed to ensuring that no individual is discriminated against on the grounds of age,

disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or

sexual orientation.

INCIDENTS & COMPLAINTS ANALYST

Overall purpose of the job:

Reporting into the Operations Support Manager, the Incidents and Complaints Analyst is responsible for monitoring, analysing, and investigating operational incidents and customer complaints. The role requires root cause identification, timely resolution, trend analysis, and continual improvement recommendation making. This must be whilst meeting regulatory requirements and upholding Consumer Duty standards to deliver good outcomes for pension scheme members and customers.

Main Activities & Responsibilities:

• Investigate and analyse operational incidents and collaborate with internal teams to ensure timely corrective action and preventative measures are implemented to mitigate the risk of recurrence.
• Produce incident trend analysis MI and commentary for Operational Managers and Senior Leadership Team.
• Completion of price comparisons and any loss/gain analysis for customers that may have been financially disadvantaged by an incident.
• Logging and acknowledging incoming customer complaints and maintaining the Complaints Register and dashboard.
• Perform thorough investigations into complaints to understand the root cause and provide clear written responses to customers.
• Liaise with operational teams to gather evidence to inform resolutions as well as identify systemic issues where trends emerge.
• Ensure that complaints are managed and resolved within the agreed timeframes.
• Apply Consumer Duty principles by focusing on good customer outcomes in all investigations and recommendations made to operational teams.
• Cooperate with the Financial Ombudsman Service (FOS) when complaints have been escalated to collate all relevant information.
• Bi-Annual collation the information for the Complaints Return for the Financial Conduct Authority.

Knowledge, Skills, and Personality:

• Experience in pensions administration, financial services, or a regulatory environment.
• Analytical mindset with a methodical approach to problem solving and investigation.
• Excellent written and verbal communication skills, particularly in writing formal responses.
• Previous experience of incident analysis and/or complaints handling.

Education, qualifications, and special training:

• A qualification in pension administration is desirable but not essential as support can be offered with professional qualifications.

Location & Hours

This role can be based in Peterborough with potential regular travel to the Nottingham site when required.

Quai Digital, 16 Tesla Court, Innovation Way, Peterborough, PE2 6FL

Quai Digital (Intelligent Money), The Shire Hall, High Pavement, Nottingham, NG1 1HN

35 hours per week, Monday to Friday 9am to 5pm

Hybrid working is supported with 2/3 days in the office

Quai welcomes everyone and embraces diversity and equal opportunities for all. We're committed to creating an inclusive team with a variety of backgrounds, perspectives, and skills. We celebrate difference and encourage everyone to be themselves at work.

OPERATIONS SUPPORT MANAGER

Overall purpose of the job:

The Operations Support Manager will act as a central point of support across all operations functions including Admin, Reporting, Dealing Support, and Reconciliations and Payments as well as the Director of Operations.

This role will directly manage the Incidents and Complaints Analyst as well as the Operations Project and Operational Compliance Analyst.

This is a varied and hands-on position requiring strong problem-solving skills, the ability to prioritise across competing needs, and a collaborative approach. The ideal candidate will bring knowledge of pensions administration, a keen eye for process improvement, and a passion for delivering excellent customer outcomes aligned with Consumer Duty principles.

Main Activities & Responsibilities:

• Line management of three analysts covering various responsibilities in support of the operational teams.
• Act as a point of escalation for complex operational issues and complaints.

• Provide day-to-day support and cover to operational teams across Admin, Reporting, Dealing Support, and Reconciliations and Payments as well as the Director of Operations
• Collaborate with team leaders/managers to identify and resolve process blockers or inefficiencies.
• Coordinate cross-departmental support and cover for operational priorities and ad hoc projects.

• Support the collation, analysis, and presentation of operational MI to the Director of Operations and senior management.
• Maintain trackers for incidents, complaints, and other operational metrics.

• Identify opportunities for continuous improvement within operations processes.
• Lead or contribute to operational change initiatives, including process re-design and system enhancements.

• Monitor for potential areas of operational risk and escalate as needed.
• Lead the annual reviews of all customer literature such as Terms & Conditions and Key Features documents and propose changes where required for better customer understanding in support of Consumer Duty.
• Coordinate internal and external audits ensuring that each business area provides requested samples by set deadlines, and be the liaison point where necessary with clients/auditors
• Prepare applications to join any industry bodies, ensuring that the operational teams meet the entry criteria and coordinate any external reviews to support applications
• Attend the Risk Committee meetings when appropriate and assist the operational teams with mitigation measures.
• Ownership of the full end to end transaction reporting requirements across wider business teams.
• Collation and analysis of MI from Operational Teams to support the annual Consumer Duty outcomes report.

Knowledge, Skills, and Personality:

Essential:

• Experience in pensions administration or financial services operations.
• Proven team management or supervisory experience.
• Strong understanding of incident and complaint handling best practices.
• Excellent organisational and multitasking skills.
• Ability to analyse MI and draw insights for performance improvement.
• Effective communication and stakeholder engagement skills.
• Customer-centric mindset with a commitment to delivering good outcomes.
• Proactive and solutions focused.
• Resilient and calm under pressure.

Desirable:

• Knowledge of FCA requirements, particularly Consumer Duty.
• Familiarity with reconciliation and payment processes.

Education, qualifications, and special training:

• A qualification in pension administration is highly desirable

Location & Hours

This role will predominantly be based out of our Peterborough office, but travel will be required to our Nottingham office when necessary.

Quai Digital

16 Tesla Court, Innovation Way, Peterborough, PE2 6FL

The Shire Hall, High Pavement, Nottingham, NG1 1HN

35 hours per week, Monday to Friday 9am to 5pm

Hybrid working is supported with 2/3 days in the office

Quai welcomes everyone and embraces diversity and equal opportunities for all. We're committed to creating an inclusive team with a variety of backgrounds, perspectives, and skills. We celebrate difference and encourage everyone to be themselves at work.