Job Description // Senior Product Manager
Location: Hybrid – home based, with travel to client premises when required.
Company: Empyrean Digital
Salary: £75k pa
About Empyrean Digital Empyrean Digital partners with public and private sector organisations to design and deliver impactful, user-centred digital services. We combine strategy, service design, governance and delivery expertise to help clients solve complex problems and improve outcomes for citizens. We work at the heart of major transformation programmes, supporting organisations to design services that are inclusive, sustainable and aligned to Government Digital Service (GDS) and the Digital Service Standards for Wales.
The Role We are seeking a proactive and experienced Senior Product Manager to work alongside a team of experienced and cross functional consultants to provide product oversight and leadership across a large transformation programme with several individual product teams.
Key Responsibilities As a member of the consulting team, you will:
1. Manage products and deliver successful outcomes for Empyrean Digital and our clients (Essential)
2. Be an evangelist for product management and foster operational best practice (Essential)
3. Support our consulting sales pipeline, author tenders and deliver pitches (Desirable) 4. Adapt a start-up mentality, work collaboratively, and help drive growth (Desirable)
Tasks 1. Manage products and deliver successful outcomes for Empyrean Digital and our
clients.
• Create a compelling product strategy, translated into an actionable product roadmap.
• Manage time, cost and quality using an Agile, Waterfall or hybrid approach as required.
• Run delivery ceremonies and encourage participation from broader audiences.
• Engage senior stakeholders and operational service teams with strong communication skills.
• Focus the team on highest priority issues and identify obstacles to overcome.
• Collaborate with teams of consultants, analysts, technologists and third-party suppliers from a broad array of disciplines to develop cohesive and compelling solutions to user needs.
• Approve user stories, sprint plans and deliverables as meeting a recognised definition of done.
2. Be an evangelist for product management and foster operational best practice.
• Encourage and facilitate continuous improvement to drive collaboration, increase velocity and improve quality.
• Maintain a relentless focus on users.
• Share knowledge through coaching and mentoring.
• Receive regular, glowing feedback from clients and team.
• Become a trusted and indispensable asset for clients.
3. Support our consulting sales pipeline, author tenders and deliver pitches.
• Support strategic market and account planning to drive business development.
• Support the identification issues for our clients to shape and convert potential opportunities.
• Support business development activities including networking, thought leadership, tendering, pitching and horizon scanning to feed our sales pipeline.
4. Adapt a start-up mentality, work collaboratively, and help drive growth.
• Be flexible and constantly look for opportunities to improve everything we do.
• Help to define and track our objectives and key results (OKRs).
• Build strong networks within ED to spot and capitalise on opportunities to get involved in projects that others are leading.
Continuous Improvement
• Strategic Thinking & Business Impact
• Data-Driven Decision Making
• Operational Excellence and Mentorship
• Customer-Centricity and Adaptability
• Feedback and Self-Reflection
• Skill Expansion
What We Offer • Opportunity to shape a growing digital consultancy. • Collaborative and values-driven culture. • Professional development and leadership opportunities.
At Empyrean Digital, we are committed to building a team and culture that supports both our people and our clients to thrive. If you are passionate about delivering transformative projects, we would love to hear from you at Empyrean Digital.
Appendix // About Us Coming together in 2017, the Empyrean Digital team combines years of experience in bringing value to mutual clients and responding to a clear market need for pragmatic, agile and experienced digital support. As our client’s digital partner, our blend of strategic, technical, commercial, and product expertise will transform their services in a ground-breaking way. We are dedicated and demand quality, knowing we win or lose on the strength of our feedback. Team Culture At empyrean digital, our ambition is to attract, develop and retain a diverse and talented team by: • supporting a broad range of amazing clients • undertaking interesting and ambitious projects • building our own suite of products that add real value. • creating a real sense of team Our team culture is at the heart of what we do and who we are at empyrean digital. We want to grow a team which embodies the following values and pulls together to deliver a world-class service for clients. • Curious // You are inquisitive and dig a little deeper to win. • Driven // You are dedicated and demand quality, with an infectious hunger for excellence
that inspires others. • Collaborative // You are honest and transparent, admit mistakes and proactively seek
different perspectives. • Brave // You trust your instincts, are open to possible failure and are prepared to make the
right call for customers, every time.